Wizards Play Network Retail Support

North America

 

If you have a question about the Wizards Play Network, you can often find the answer in our FAQs here.

Need further assistance? Please contact your local support team for help or to discuss how to create excellent organized play events at your store!

Phone Support - English

7 days a week (Monday-Sunday)
7AM - 7PM Pacific Time
United States/Canada: 800-564-1636
Other Countries: 425-204-8069

Email Support - English

Send us an email 24 hours a day, 7 days a week by following these instructions:
  1. Visit our Customer Service web portal at http://www.wizards.com/customerservice
  2. Log in using your email address and Wizards account password.
    • Learn how to create a new account here.
  3. Click the "Email Us" tab to send us an email request.
  4. Make sure to select "WPN Organizer/Retailer" from the Products drop-down, then select the appropriate subcategory for your request.

Latin America

If you have a question about the Wizards Play Network, you can often find the answer in our FAQs here.

Need further assistance? Please contact your local support team for help or to discuss how to create excellent organized play events at your store!

Phone Support - English, Spanish, Portuguese

Argentina, Barbados, Brazil, Colombia
Monday-Friday
7AM - 4PM Pacific Time
001.425.204.5364

Bolivia, Cayman Islands, Chile, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Trinidad and Tobago, Uruguay, Venezuela
Monday-Friday
8AM - 5PM Pacific Time
001.425.204.5370

Email Support - English, Spanish, Portuguese

Send us an email 24 hours a day, 7 days a week by following these instructions:
  1. Visit our Customer Service web portal at http://www.wizards.com/customerservice
  2. Log in using your email address and Wizards account password.
    • Learn how to create a new account here.
  3. Click the "Email Us" tab to send us an email request.
  4. Make sure to select "WPN Organizer/Retailer" from the Products drop-down, then select the appropriate subcategory for your request.

European Union and Africa

If you have a question about the Wizards Play Network, you can often find the answer in our FAQs here.

Need further assistance? Please contact your local support team for help or to discuss how to create excellent organized play events at your store!

Email Support - 7 Languages

Please contact us at the email address below that corresponds with your primary language:

Portuguese
wpn@hasbro.es

Asia Pacific

If you have a question about the Wizards Play Network, you can often find the answer in our FAQs here.

Need further assistance? Please contact your local support team for help or to discuss how to create excellent organized play events at your store!

Email Support - Chinese, Korean, English

Please contact us at the email address below that corresponds with your country: