FREQUENTLY ASKED QUESTIONS

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It's up to you. You can incentivize the kind of behavior you want to see in your store by rewarding players not just for performance, but for sportsmanship or assisting new players.

What should I do with leftover FNM promo cards?

You should prioritize the players that are in the store at that moment, but if each player has a promo and you still have leftovers, save them for future FNM events.

For each week that you schedule FNM, Wizards will send you foil, alternate-art promo cards in quantities determined by your store level.

Core level stores receive 5 promos per Friday, Advanced receive 10, and Advanced Plus receive 15.

Additional prize support is at your discretion.

Starting with Friday Night Magic events in January 2015, Core level and above stores can schedule up to three events in Competitive formats with a 1x Planeswalker Point multiplier, and up to three events in any format with a single Planeswalker Point (Casual) each week.

If you want to offer more, you can schedule additional events in WER on Friday night and run them as you would an FNM.

FNM can be run in any format.

Schedule your FNM events in Wizards Event Reporter up to the 7th of the previous month (Example: June FNM is available for scheduling between April 8th and May 7th).

WPN locations of Core level and above are eligible to run FNM.

A weekly night of Magic: The Gathering gameplay, occurring every Friday. Core level and above WPN retailers who schedule Friday Night Magic receive a no-charge kit of tools to help them offer a great Magic experience.

A child under the age of the 13 will need a parent's permission to create an account and receive a DCI number. You may issue a child a generic DCI card and instruct him or her to create an account, with a parent present, at a later time.

Yes. Issue the player a generic DCI card. When you enroll a player in an event in WER, enter the number of the DCI card along with their first and last name. Then hand the card to the player and encourage him or her to follow the link on the card to create a Wizards Account at a later time.

Once a player creates a Wizards Account, they can claim the DCI number as their own. The first time a player claims a generic DCI card, they will be awarded 5 lifetime Planeswalker Points.

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Wizards Accounts System

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A child under the age of the 13 will need a parent's permission to create an account and receive a DCI number. You may issue a child a generic DCI card and instruct him or her to create an account, with a parent present, at a later time.

Yes. Issue the player a generic DCI card. When you enroll a player in an event in WER, enter the number of the DCI card along with their first and last name. Then hand the card to the player and encourage him or her to follow the link on the card to create a Wizards Account at a later time.

Once a player creates a Wizards Account, they can claim the DCI number as their own. The first time a player claims a generic DCI card, they will be awarded 5 lifetime Planeswalker Points.

If a player has a mobile device, tell him or her to go to accounts.wizards.com and follow the instructions. The player will automatically get a DCI number when they create an account. Signing up should take less than a minute.

While the old cards will work, the new cards will be easier for you to use. If you must issue players the old DCI cards, simply instruct players to create a Wizards Account and claim their DCI number online at dci.wizards.com as soon as they can. You should then dispose of, or recycle, the rest of the old cards. DO NOT fill out the player's personal information on the top of the card.

Not at this time. We have new DCI cards available to ensure that everyone can participate in the event even if they can't sign up for a Wizards Account.

We will send each WPN location a shipment of new DCI cards within a few weeks. Once you receive your new DCI cards, please dispose of your old cards. If you need more generic DCI cards, select the "Membership Card" option from the Everyday Events and Materials section in WER.

Players can use any device with Internet access. Players must be able to access their email accounts and follow the instructions provided in order to complete their account activation. Players have seven days to respond to the email confirmation that will activate their account.

If you have a Wizards Account, click the "forgot password" link on any login screen. If you still have a legacy DCI account, you will need to migrate your account to the Wizards Account system, where you will set a password. Go to accounts.wizards.com to migrate your account. If you have difficulty, please contact our game support team here.

You may continue to use your DCI number and current DCI password. Once you migrate your DCI account to the Wizards Account system, you will continue to log in to WER with your DCI number, but you will use your Wizards Account password.

WPN Basics

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WPN members are required to maintain a valid email address so that we can provide important information about our programs and services. While we will honor your request to unsubscribe from our email communications, we will also terminate your WPN membership.

If your WPN membership is terminated:

  • You will no longer be able to schedule or report WPN events
  • We will notify the owners of all WPN stores you are associated with that you have requested termination of your WPN membership
  • Any and all unreported and future events you have scheduled may be cancelled
  • If you are a store owner and have a Wizards Direct Sales Account, that account will be cancelled

If you are certain you want to unsubscribe from WPN emails and terminate your WPN membership, contact us.

WPN members are required to maintain a valid email address so that we can provide important information about our programs and services. While we will honor your request to unsubscribe from our email communications, we will also terminate your WPN membership.

If your WPN membership is terminated:

  • You will no longer be able to schedule or report WPN events
  • We will notify the owners of all WPN stores you are associated with that you have requested termination of your WPN membership
  • Any and all unreported and future events you have scheduled may be cancelled
  • If you are a store owner and have a Wizards Direct Sales Account, that account will be cancelled

If you are certain you want to unsubscribe from WPN emails and terminate your WPN membership, contact us.

To become a WPN retail location you will first need to apply to join the Wizards Play Network.

Typical features of a WPN retail location are listed below (requirements may vary by region):

  • A physical location in a commercial/retail district.
  • A retail area offering current Wizards of the Coast products for sale to customers.
  • A space to host organized play events.
  • A store sign.
  • Regular business hours.

Please contact your local Wizards of the Coast office to discuss the requirements for your area and whether your store meets them.

If you are not yet carrying Wizards of the Coast products, please contact one of our Authorized Distributors to get started!

This website has been designed to assist with general questions you may have about the WPN. Your question may be answered in our FAQs.

If you need additional assistance or information, please contact your local Wizards of the Coast office.

A Wizards Play Network (WPN) retail location is a public retail location that offers Wizards of the Coast products for sale to customers and has enrolled in the WPN. These locations are eligible to host Wizards of the Coast organized play events and can participate in WPN programs.

Sign up for the Wizards Play Network!

Looking for an existing WPN retail location near you? Visit our Store & Event Locator.

Retailer Basics

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Regulations for the online sale of products often vary depending on where your store is located.

Please contact your local Wizards of the Coast office to discuss whether online product sales are allowed in your area.

Please contact your local Wizards of the Coast office to discuss whether an online-only store is an option in your region.

Product ordering for online-only stores is not supported in some regions such as North America.

Requirements for purchasing Wizards of the Coast products vary by region.

We typically require a permanent, physical retail location in a commercial or retail district; however, you are welcome to contact your local Wizards of the Coast office or contact one of our Authorized Distributors to discuss ordering products for your business.

A brick-and-mortar store is a permanent, physical retail store. Typical characteristics include:

  • Accessible to the public.
  • A store sign.
  • A sales floor/merchandising area.
  • A point of sale counter.
  • Regular business hours.
  • Location in a commercial or retail district.

If you own a brick-and-mortar store and are interested in the Wizards Play Network, sign up!

Direct purchasing from Wizards of the Coast is available in some regions. If we offer your region this service then our contact information will appear on our list of Authorized Distributors. Direct purchasing requires an application process and additional requirements may apply.

If you are interested in applying to buy directly from Wizards of the Coast, please contact your local Wizards of the Coast office for more information.

Interested in carrying our products in your store? Our Authorized Distributors provide retailers around the world with Wizards of the Coast products to sell.

You can find contact information for Authorized Distributors that service your area in the Sales section of our website. You are welcome to contact multiple Authorized Distributors in your area to fill your store's product needs.

Please contact one of our Authorized Distributors in your area to discuss ordering Wizards of the Coast products! Additional requirements such as having a physical brick-and-mortar retail location and meeting your distributor's specific qualifications typically apply.

Wizards of the Coast does offer direct purchasing in some regions. If we offer your region this service then our contact information will appear on our list of Authorized Distributors.

My Store

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Go to "Resources" in the top navigation bar. Click on "Our Products" at the bottom of the page.

Then locate the product you'd like to advertise and click "Learn More."

Scroll to the bottom of the page. Under Digital Marketing Assets, find downloadable artwork, logos, web graphics, product shots, flyers, and posters for promoting the product and its related in-store events.

A sanctioning window is a specific period of time during which you can sign up for a Wizards Play Network program.

  • Sanctioning windows usually occur at least 1-2 months before the program begins.
  • Many WPN programs, including Friday Night Magic and Magic Prerelease, must be scheduled during sanctioning windows.
  • WPN programs with sanctioning windows cannot be scheduled after the window has closed.

Check our website regularly to avoid missing out! View upcoming programs and events.

Delinquency rate measures whether your store is reporting your events on time.

  1. Events become delinquent if they are not reported within a certain time after they are held:
    • 7 days for most events.
    • 48 hours for some premier play events like Grand Prix Trials.
  2. Delinquency rate represents the number of delinquent events divided by the number of past events (calculated over a rolling 12 month period). Cancelled events are not included.
    • A low delinquency rate is required for Core and Advanced level in the WPN.
    • A high delinquency rate can also affect your ability to schedule particular WPN programs.

Report your events right away to keep your delinquency rate low!

For help reporting an event, please contact your local Wizards of the Coast office.

Ensuring that your store's information is up-to-date will help new players find your store!

For store owners and managers, please fill out our "Edit Store Information" form to update your store information.

If you are a tournament organizer, please ask your store owner or manager to visit our website and fill out the "Edit Store Information" form.

Be sure to check our Store & Event Locator regularly to make sure that your store's information is current.

Wizards Play Network (WPN) levels and benefits are associated with your WPN retail location and will not change if a tournament organizer leaves.

It is important for your store to have a tournament organizer since they can help you with running events and detailed WPN program questions. Once you have identified a replacement tournament organizer, please follow the steps below:

  1. Contact your local Wizards of the Coast office so we can remove the former tournament organizer from your store's contact list.
  2. Find a new tournament organizer to run your events.
  3. Your new tournament organizer must sign up for the WPN before they can be added to your store.
  4. We will contact the owner of your store to confirm the addition of your new tournament organizer.

Consider asking a certified DCI judge to help you find a new tournament organizer. Certified DCI judges are experts on WPN programs and are very knowledgeable about running and reporting WPN events. Contact your local Wizards of the Coast office for assistance with contacting a judge.

Each of our WPN levels (Gateway, Core, and Advanced) has different benefits and requirements.

  • Stores start as Gateway level in the WPN and can begin hosting events and participating in select WPN programs right away.
  • Core level store receive access to additional programs like Friday Night Magic and Magic Prerelease.
  • Advanced level stores get benefits like Magic premier play events!

Looking to gain access to Core and Advanced level benefits? Running and reporting more events and building your player community will help your store reach higher levels in the WPN and gain access to additional programs!

Find more ways to grow and advance in the WPN here.

To find your store's WPN level:

  • Launch WER.
  • Log in with your DCI number and password. On the main screen, under the "Organization" drop-down menu, your store's current WPN level will appear next to your store name.
  • If you are associated with multiple stores, you can click on the "Organization" drop-down menu to view the names and WPN levels of your other stores!

Alternatively, you can find your store's WPN level online:

  • Visit https://webapp.wizards.com/.
  • Log in with your DCI number and password.
  • Your store's WPN level will be displayed in the "Affiliations" box below the image of your DCI card.

Interested in achieving a new level in the WPN? Check out the benefits and requirements for each WPN level here.

For ideas on how to take your business to the next level, please contact your local Wizards of the Coast office.

Events and Judges

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It's up to you. You can incentivize the kind of behavior you want to see in your store by rewarding players not just for performance, but for sportsmanship or assisting new players.

What should I do with leftover FNM promo cards?

You should prioritize the players that are in the store at that moment, but if each player has a promo and you still have leftovers, save them for future FNM events.

For each week that you schedule FNM, Wizards will send you foil, alternate-art promo cards in quantities determined by your store level.

Core level stores receive 5 promos per Friday, Advanced receive 10, and Advanced Plus receive 15.

Additional prize support is at your discretion.

Starting with Friday Night Magic events in January 2015, Core level and above stores can schedule up to three events in Competitive formats with a 1x Planeswalker Point multiplier, and up to three events in any format with a single Planeswalker Point (Casual) each week.

If you want to offer more, you can schedule additional events in WER on Friday night and run them as you would an FNM.

FNM can be run in any format.

Schedule your FNM events in Wizards Event Reporter up to the 7th of the previous month (Example: June FNM is available for scheduling between April 8th and May 7th).

WPN locations of Core level and above are eligible to run FNM.

A weekly night of Magic: The Gathering gameplay, occurring every Friday. Core level and above WPN retailers who schedule Friday Night Magic receive a no-charge kit of tools to help them offer a great Magic experience.

Your local office can help connect you to a certified DCI judge in your area.

When you contact your local Wizards of the Coast office for assistance, please be sure to include the following in your email:

  • Your Name.
  • Store Name.
  • Store Address, City, State/Province, Zip/Postal Code, Country.
  • Preferred Phone Number.

One of the Regional Coordinators will follow up with you to provide you with the contact information for a local judge.

If you are seeking a certified DCI judge for a sanctioned event, we recommend contacting us a minimum of four weeks in advance.

Get chat assistance from judges.

Need help finding a judge or have questions about the Judge Program? Regional Coordinators are your best resource. Regional Coordinators are available around the world to help with all aspects of the Judge Program and organized play.

To find the Regional Coordinator in your area, contact your local Wizards of the Coast office.

Find out more information about the Judge Program.

Interested in holding Dungeons & Dragons events at your store but not sure where to find an experienced Dungeon Master (DM) to run them?

We recommend taking the following steps:

  1. Ask your regular D&D customers if they would like to volunteer to run some of your events.
    • Consider offering incentives for a person willing to be your Dungeon Master.
  2. Use the Wizards D&D Community website to advertise that you're looking for a Dungeon Master.
  3. Spread the word through your store's social media channels and your players.

There is no official certification to become a Dungeon Master, just experience and a love for the game!

For additional suggestions, please contact your local Wizards of the Coast office.

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Wizards Event Reporter (WER)

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Update information for your future events quickly and easily through Wizards Event Reporter!

  • Update your event date, format, play location, and other details.
  • Your changes will be reflected on our Store & Event Locator.

Some changes, such as event date, can only be completed in WER at least 2 weeks in advance of the event.

To update your scheduled event:

  1. Log into WER.
  2. Open a future event by double-clicking on the event on the main screen.
  3. In the top right corner, select the green "Edit" button.
  4. Once the event is open, make your changes.
  5. Click "Save and Sanction" at the bottom of the window once all changes have been made.
  6. All the changes should now appear in the event screen.

For further assistance, please contact your local Wizards of the Coast office.

If you receive an error message in Wizards Event Reporter when reporting one of your events or if your event status is listed as "Returned" or "Invalid" in WER, please contact your local Wizards of the Coast office for assistance.

You can view the status of your event in WER by following these instructions:

  1. Make sure the "Reported/Completed" and "Cancelled/Invalid" checkboxes are checked on the main screen in WER.
  2. The status of your event will be displayed between the event date and format columns.

Your event must be successfully reported and processed for your store to receive credit for hosting it and for your players to receive Planeswalker Points!

If you think you have found a bug in Wizards Event Reporter (WER), please contact your local Wizards of the Coast office by email. Be sure to include the following information:

  • Description of the error.
  • Operating system.
  • Your DCI number.

If you encounter an error when sanctioning or reporting an event in WER, please contact your local Wizards of the Coast office for assistance.

Wizards Event Reporter (WER) is the downloadable program used to schedule, run, and report events for all Wizards Play Network (WPN) retail locations.

Download Wizards Event Reporter to get started!

To log in and use WER, you will need to:

  • Be enrolled in the WPN as a store owner or tournament organizer.
  • Have WER downloaded and installed on your computer.
  • Know your DCI number and password.

If you still have questions or need assistance with your DCI number and password, please contact your local Wizards of the Coast office.

Premier Play Events

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Selected stores will be high-capacity Advanced Plus locations in large population centers.

Selected stores will also be willing and able to run a large, free event, as well as sign and honor an Event Organizer Agreement.

WPN stores of Advanced level and above can run one Grand Prix Trial per month, beginning with the GPTs for 2015 events.

As we transition to the new policy, scheduling for 2015 GPTs will run alongside 2014 GPTs. You can still schedule a monthly 2015 GPT, even if you already have one scheduled for a 2014 GPT.

Every Grand Prix Trial available for scheduling will appear in Wizards Event Reporter under "Program and Promotion Scheduling" as well as on our Events Page.

Grand Prix Trials (GPTs) are in-store events available to all Advanced level and above WPN store.

The winner of a GPT receives two byes at the corresponding Grand Prix. (For example: a winner of Grand Prix Trial—Seattle receives automatic byes in rounds one and two of Grand Prix Seattle).

Schedule it in Wizards Event Reporter, choose a format (Standard, Sealed Deck, or Modern), and secure a certified judge of level 2 or above to oversee the event.

Preliminary Pro Tour Qualifiers (PPTQs) are in-store events available to all Advanced level and above WPN stores, which are the first step for players on the path to the Pro Tour.

The winner of a Preliminary PTQ earns an invitation to a Regional PTQ, where players make their final bid for a spot on the Pro Tour.

Good preparation is the key to running a great Grand Prix Trial and we're here to help you with every step along the way!

Plan a rewarding Grand Prix Trial event by considering the following:

  1. Attendance
    • Make sure that your store can host 20+ players comfortably. Attendance can vary based on a number of factors, including advertising and prize support.
    • Consider renting additional space if you believe it would be better for your players and your business.
  2. Prizes
    • Use additional prizes to increase your attendance and make an exciting event!
    • The winner will receive a 2-round bye to the associated Grand Prix from Wizards of the Coast. Other prizes are at your discretion.
  3. Timing
    • Pick an event date that does not conflict with other large events in your area.
    • Larger tournaments can last most of the day, so make sure you plan your start time accordingly.
  4. Judges
    • Make sure you have a certified level 1 judge on hand for your event. This is a requirement for running a Grand Prix Trial.
  5. Advertising
    • Let your players know about your event early and often!

Find suggestions about running your Grand Prix Trial here or contact your local Wizard of the Coast office to discuss your store's event!

Make sure to use Wizards Event Reporter to run and report your event!

Interested in hosting a Grand Prix Trial (GPT)?

Your store will need to do the following:

  1. Reach Advanced level in the Wizards Play Network.
    • Review the WPN level requirements if your store is not yet Advanced level in the WPN.
  2. Schedule your event through Wizards Event Reporter.
    • You can view upcoming Grand Prix Trial seasons here.
    • Choose from a variety of formats. Your event format does not have to match the format of the associated Grand Prix event!
  3. Make sure you have a certified level 1 judge on hand to run your event.

Learn how to make the most of your upcoming Grand Prix Trial events.

Grand Prix are premier level Magic tournaments that are held regularly all around the world.

  • They are the largest Magic tournaments open to the public.
  • Top finishers of the Grand Prix are awarded Pro Tour invitations.
  • They offer additional activities beyond the main tournament, gathering together players from different levels of play for an exciting community event.

Your Advanced level WPN retail location can start getting involved by holding a Grand Prix Trial event!