FREQUENTLY ASKED QUESTIONS

Search results

No results found

Draft Weekend

No results found

Magic Open House

No results found

Friday Night Magic

No results found

Prerelease

No results found

D&D

No results found

Wizards Event Reporter (WER)

Select a question to view the answer.

An event is "returned" when the results contain an error. Common examples include: events begun on the wrong date, uploaded with the wrong number of rounds, or ended too long after they began.

If you have a returned event, contact your local support office for assistance. Note, however, that not all returned events can be corrected.

  1. Make sure you're logged into WER.
  2. Make sure you're connected to the internet.
  3. Confirm that WER is online. (Downtimes are announced at WPN.Wizards.com).
  4. Confirm that your computer's security features are not interfering. (Consult a specialist for further assistance.)
  5. Contact your local support office.

Direct them to accounts.wizards.com to create a DCI account using a PC or smartphone.

If they can't get online, or they're under 13 years old, issue a temporary DCI card and use the number on that card to enter them into WER. They can activate their DCI account online at a later time.

If you think you have found a bug in Wizards Event Reporter (WER), please contact your local Wizards of the Coast office by email. Be sure to include the following information:

  • Description of the error.
  • Operating system.
  • Your DCI number.

If you encounter an error when sanctioning or reporting an event in WER, please contact your local Wizards of the Coast office for assistance.

Pages

Wizards Account System

No results found

Judges

No results found

WPN Policies

Select a question to view the answer.

In "Tournament" events, players receive Planeswalker Points based on match wins (3 points per win, 1 point per draw). These events require a minimum of 8 players and 3 rounds.

In "Casual" events, players receive exactly one Planeswalker Point, regardless of performance. These events require only two players and do not require rounds.

WPN members are required to maintain a valid email address so that we can provide important information about our programs and services. While we will honor your request to unsubscribe from our email communications, we will also terminate your WPN membership.

If your WPN membership is terminated:

  • You will no longer be able to schedule or report WPN events
  • We will notify the owners of all WPN stores you are associated with that you have requested termination of your WPN membership
  • Any and all unreported and future events you have scheduled may be cancelled
  • If you are a store owner and have a Wizards Direct Sales Account, that account will be cancelled

If you are certain you want to unsubscribe from WPN emails and terminate your WPN membership, contact us.

Regulations for the online sale of products often vary depending on where your store is located.

Please contact your local Wizards of the Coast office to discuss whether online product sales are allowed in your area.

Please contact your local Wizards of the Coast office to discuss whether an online-only store is an option in your region.

Product ordering for online-only stores is not supported in some regions such as North America.

Requirements for purchasing Wizards of the Coast products vary by region.

We typically require a permanent, physical retail location in a commercial or retail district; however, you are welcome to contact your local Wizards of the Coast office or contact one of our Authorized Distributors to discuss ordering products for your business.

Wizards of the Coast has discontinued the Direct Sales Program in the US and Canada as of August 31, 2018. Please see a list of out authorized distributors here.

Pages

WPN Sign Ups

No results found

Store Information Changes

No results found