FREQUENTLY ASKED QUESTIONS

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If a player has a mobile device, tell him or her to go to accounts.wizards.com and follow the instructions. The player will automatically get a DCI number when they create an account. Signing up should take less than a minute.

While the old cards will work, the new cards will be easier for you to use. If you must issue players the old DCI cards, simply instruct players to create a Wizards Account and claim their DCI number online at dci.wizards.com as soon as they can. You should then dispose of, or recycle, the rest of the old cards. DO NOT fill out the player's personal information on the top of the card.

Not at this time. We have new DCI cards available to ensure that everyone can participate in the event even if they can't sign up for a Wizards Account.

We will send each WPN location a shipment of new DCI cards within a few weeks. Once you receive your new DCI cards, please dispose of your old cards. If you need more generic DCI cards, select the "Membership Card" option from the Everyday Events and Materials section in WER.

When you report that player's first played event at your store, they will count as a new player for your organization.

Players can use any device with Internet access. Players must be able to access their email accounts and follow the instructions provided in order to complete their account activation. Players have seven days to respond to the email confirmation that will activate their account.

You'll use your Wizards Account to log into Wizards Event Reporter (WER). To reset your Wizards Account password, go to Accounts.Wizards.com, click "Log In," then "Forgot Password." Enter your Wizards Account Login, not your email address.

If you don't have a Wizards Account, follow these instructions to get one.

We base your Prerelease event allocation on the number of players you had in the last similar set size Prerelease event.

Some areas will have more than one qualified candidate, and we'll do our best to rotate between eligible stores.

Selected stores will be high-capacity Advanced Plus locations in large population centers.

Selected stores will also be willing and able to run a large event, as well as sign and honor an Event Organizer Agreement.

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