Achieved WPN Premium August 2, 2019

"Our WPN Premium status is something we hold dear, as it fills us with pride and gives us the opportunity to offer our customers the best possible Magic experience including previews, exclusives, qualifying events and much more! Our Magic community is made up of all kinds: young and old, veterans and novices, professionals and families! We are proud to have created an environment that our customers find welcoming and enjoy spending time. We are thankful to the WPN Premium program for providing advice for improving the aesthetics and layout of our shop."

- Matteo Corti, Owner

Achieved WPN Premium February 21, 2020

"'Nostos' means 'homecoming' so I want everyone who comes into my shop to feel that sense of home. I designed my shop to be a bright, warm, clean, inviting space you want to spend time in. My shop has lots of windows and natural light, with a beautiful view of the Ipswich River from every seat in my play space! Submitting my shop for the WPN Premium process was daunting because it can be challenging to hear what things aren’t working when you have poured so much into your business but every change the committee and my WPN Business Development Specialist recommended had a purpose and elevated my shop and made it better. Now that I have achieved WPN Premium I can see how each change the committee recommended, whether big or small, has made a positive impact!"

- Krisy Viola, Owner

Achieved WPN Premium July 1, 2021

"WPN Premium has benefited the business by elevating the hobby gaming community in Tucson. Our players know when they come in, they'll have a positive, welcoming experience and colorful space to play. It's been an investment for the future. I'm most proud of our mural, a marriage of Sonoran desert meets fantasy, which is where Amazing Discoveries intersects. Another unique quality of our store is our open retail space with a tall ceiling and aisles that are easy to shop through."

- Dusty Ochoa, Owner.

Achieved WPN Premium December 21, 2021

"We created our brand from the ground up after acquiring the business in 2017. With that brand we have a friendly, community-driven atmosphere in a large urban area. Working towards Premium has been the inspiration needed to accomplish tasks that were easy to put off, achieving that vision we always wanted for the business. "

- Andrea Robertson and Channing Guenther, Owners

Achieved WPN Premium June 2, 2022

"We were granted Premium status only a few months into being open, and the most immediate benefit has been increased visibility. This has allowed us to foster the growth of our community, events, and product sales. Our greatest point of pride has been our supportive and respectful community. Our aim is to accompany fans in their discovery of the world of games, offering wide-ranging and flexible services within the framework of a place for leisure and fun."

- Giacomo Fiorucci, Owner

Achieved WPN Premium June 30, 2022

"Working towards WPN Premium really had us look at all the tiny details that made a huge impact on providing superior customer experiences at Halcyon Games. One of those details was adding section signs. We didn’t really think we needed them in such a small space, but we went big, colorful, and playful.  We are so glad we embraced the change because our customers can find things easier and they create a more welcoming ambience. Most importantly, we learned to constantly look for ways we can make small improvements every day. Perhaps, our best new feature is our logo wall in our play space that absorbs sound, which is especially helpful during rain storms and busy game nights."

- Frankie Wright, Owner.

Achieved WPN Premium August 15, 2022

"We view the WPN Premium status is a badge of honor that exemplifies our hard work and commitment to the business as well as the community. We want to let the community know that we go above and beyond and strive to be one of the best in the industry. One of the things we get complimented on a lot is that we are always growing and evolving, never staying stagnant, which is probably one of our most unique qualities."

- Armando Neblina, Owner

Achieved WPN Premium August 26, 2022

"Elysium has had a focus since day one on inclusivity in the gaming space. The owner has been an avid gamer for most of his life, and as a queer man saw the issues with discrimination permeating even the hobbies he pursued. Now, thanks to the support of the community and the staff that assists the owner, Elysium is proud to be a safe haven for everyone who wants to game. While we already had a goal in mind to be a premier LGS, working towards Premium helped us improve our shop even more. We were pushed to organize better, install improvements for customers, and were able to commission work from a local artist thanks to the Retail Improvement Grant program. Now that we've achieved Premium status, we are seeing an uptick in attendance to our events and talk of our shop has even reached a few states away!"

- Tyler Selee, Owner.

Achieved WPN Premium September 1, 2022

"Joining the network and achieving WPN Premium has been wonderful! We have a wonderful community of all types of TCG players. Our store has custom-made wooden tables for all of our TCG events as well as custom floor-to-ceiling wooden bookshelves for all of our supplies, Sideshow figures and comic displays. As well has having a custom wood & iron throne at the main entrance of the store! The Iron Lion staff ensures that our store upholds our family friendly environment while keeping it fun and competitive!"

- CJ Daniels, Manager.

Achieved WPN Premium September 15, 2022

"We are brand new to the WPN Premium program but so far it has allowed us to detect and upgrade various items or displays in our store. This has undoubtedly further enhanced our end-user experience. We are especially proud of our customer and community engagement, as well as our digital kiosk system for trading card singles shopping."

- Brad Powell, Owner.

Achieved WPN Premium September 29, 2022

"Customers and staff are aware of our drive to become premium. This has put a lot of pride, structure and discipline into our staff. Customers constantly tell us how great our store looks and how well kept it is. This continues to drive customers back to us. We are proud of our customer service and how we treat everyone that walks in the door. People can feel a little uneasy the moment they walk into a store they have never been in and seeing so many people playing games. The way our staff greets them and answers their questions helps to alleviate that awkwardness for some new customers. We also love our D&D room. Our D&D players have been with us since we first opened and they volunteered to help build the room to the standard it is today."

- Christopher Wood, Owner.

WPNプレミアムストア到達：2020年1月

「ウィザーズの担当者とのやり取りは素晴らしいもので、本当に役立ちました。必要な改善を、とてもシンプルな方法で実現できたのです。WPNプレミアムストアへ到達したことで、私たちは誇りを持って守るべき基準を見つけました。カスタマーサービスから店舗やイベントでの体験まで、その基準を維持するために頑張っています。タムワースにプレミアムストアを構えることができ、ミッドランズのマジック・コミュニティへ特別なイベントをご提供できる最高の会場を用意できたことは、私たちの誇りです。とにかく体験が大事なのですから！」 ――シャロン・ロウソン/Sharon & Mark Lawson（オーナー）

WPNプレミアムストア到達：2019年6月

「WPNプレミアムストアへの道は、ただウィザーズが用意したチェックリストを埋めていくだけの作業ではありません。プレミアムストア到達までのさまざまなアプローチは、純粋に店舗をより馴染みやすくしてくれて、入りやすく宣伝しやすいものになっていきます。これを「マーケティングコンサル会社」に依頼したら、ウィザーズの半分の内容で20,000ドルはかかるでしょうね」 ――ケリー・アッカーマン/Kelly Ackerman（オーナー）

WPNプレミアムストア到達：2019年12月

「WPNプレミアムストアへの道は、計画的で理論的で、素晴らしいサポートでした。おかげで申請プロセスはスムーズに進み、大変さは感じませんでした。新しい店舗で質の良いサービスやスペースをご用意でき、本当にプレミアムな買い物/ゲーム体験をご提供できるようになりました。WPNプレミアムストアにふさわしい、誰でも歓迎してくつろいでいただける雰囲気づくりは、イベントの参加者数増加につながりましたよ」 ――アンディ・ウォルポール/Andy Walpole（マネージャー）

WPNプレミアムストア到達：2020年11月

「私たちのWPNプレミアムストアへの道は簡単なものではありませんでした。申請を２回失敗しているんです！それでも審美委員会による必要な改善点のフィードバックは明確で、店舗の見た目や顧客体験に対する指摘も納得のものでした。フレンドリーで誰でも歓迎するコミュニティを築くことに成功し、新規のお客さまを自然に助けられる雰囲気が作れたことは、私たちの誇りです」 ――アンディ・モートン＝フォグォン/Andy Morton-Foggon（オーナー）

WPNプレミアムストア到達：2020年12月

「WPNプレミアムストアへ向かう取り組みを通して、私たちは本当に競合店から抜きん出た店舗になりました。毎日のようにお褒めのお言葉をいただいています。それから、WPNプレミアムストアの特典も気に入っています。私たちの「グレースケール」をテーマにした店舗をぜひご覧ください。床や壁、家具類における黒や白、灰色の使い方には自信があります」 ――トニー・ダービニー/Tony Derbigny（オーナー）

WPNプレミアムストア到達：2020年12月

「WPNプレミアムストアへの挑戦は、はじめは本当に大変なことだと感じていましたが、私たちは心からそれを望みました。専門チームの担当者に相談したところ、やるべきことは多いがその価値は必ずあると言ってくれました。床をリノベーションする際は「Retail Improvement Grant」が大いに役立ちました。今では店舗の見た目の良さや居心地の良さから、お客さまも本当に楽しそうに過ごしてくださっています。悔しい思いをしたときもありましたが、プレミアムストアへ到達できて本当に嬉しいです。今後も毎年改善を重ねていくつもりです」 ――デイヴィッド・ルード/David Rood（マネージャー）

WPNプレミアムストア到達：2020年12月

「WPNプレミアムストアへ向かう取り組みはまったく苦しいものではなく、してきた投資もお客さまからお褒めのお言葉をいただくたびに報われる思いです。私たちは商品の豊富さに自信を持っており、スペインでは他で手に入らないものも多く取り扱っています。WPNプレミアムストアに到達したことで、私たちの店舗の質の高さをコミュニティに伝えることができ、私たちにとってもサービスをさらに向上させる刺激になっています」 ――パコ・ブランコ/Paco Rubio（オーナー）

WPNプレミアムストア到達：2021年9月

「私たちには地域のゲーム店をより良くする必要がありました。その中で私たちがWPNプレミアムストアに認定されたのは、本当にありがたいことです。専門チームからの提案はすべて的を射た、納得のいくものでした。私たちは私たちのお客さまを誇りに思っており、コミュニティを大きな家族であると考えています。新しいお客さまはみな、家族の新たな一員なのです！」 ――ジョアン・グラウ/Joan Grau（オーナー）