Achieved WPN Premium August 2, 2019

"Our WPN Premium status is something we hold dear, as it fills us with pride and gives us the opportunity to offer our customers the best possible Magic experience including previews, exclusives, qualifying events and much more! Our Magic community is made up of all kinds: young and old, veterans and novices, professionals and families! We are proud to have created an environment that our customers find welcoming and enjoy spending time. We are thankful to the WPN Premium program for providing advice for improving the aesthetics and layout of our shop."

- Matteo Corti, Owner

Achieved WPN Premium February 21, 2020

"'Nostos' means 'homecoming' so I want everyone who comes into my shop to feel that sense of home. I designed my shop to be a bright, warm, clean, inviting space you want to spend time in. My shop has lots of windows and natural light, with a beautiful view of the Ipswich River from every seat in my play space! Submitting my shop for the WPN Premium process was daunting because it can be challenging to hear what things aren’t working when you have poured so much into your business but every change the committee and my WPN Business Development Specialist recommended had a purpose and elevated my shop and made it better. Now that I have achieved WPN Premium I can see how each change the committee recommended, whether big or small, has made a positive impact!"

- Krisy Viola, Owner

Achieved WPN Premium July 1, 2021

"WPN Premium has benefited the business by elevating the hobby gaming community in Tucson. Our players know when they come in, they'll have a positive, welcoming experience and colorful space to play. It's been an investment for the future. I'm most proud of our mural, a marriage of Sonoran desert meets fantasy, which is where Amazing Discoveries intersects. Another unique quality of our store is our open retail space with a tall ceiling and aisles that are easy to shop through."

- Dusty Ochoa, Owner.

Achieved WPN Premium December 21, 2021

"We created our brand from the ground up after acquiring the business in 2017. With that brand we have a friendly, community-driven atmosphere in a large urban area. Working towards Premium has been the inspiration needed to accomplish tasks that were easy to put off, achieving that vision we always wanted for the business. "

- Andrea Robertson and Channing Guenther, Owners

Achieved WPN Premium June 2, 2022

"We were granted Premium status only a few months into being open, and the most immediate benefit has been increased visibility. This has allowed us to foster the growth of our community, events, and product sales. Our greatest point of pride has been our supportive and respectful community. Our aim is to accompany fans in their discovery of the world of games, offering wide-ranging and flexible services within the framework of a place for leisure and fun."

- Giacomo Fiorucci, Owner

Achieved WPN Premium June 30, 2022

"Working towards WPN Premium really had us look at all the tiny details that made a huge impact on providing superior customer experiences at Halcyon Games. One of those details was adding section signs. We didn’t really think we needed them in such a small space, but we went big, colorful, and playful.  We are so glad we embraced the change because our customers can find things easier and they create a more welcoming ambience. Most importantly, we learned to constantly look for ways we can make small improvements every day. Perhaps, our best new feature is our logo wall in our play space that absorbs sound, which is especially helpful during rain storms and busy game nights."

- Frankie Wright, Owner.

Achieved WPN Premium August 15, 2022

"We view the WPN Premium status is a badge of honor that exemplifies our hard work and commitment to the business as well as the community. We want to let the community know that we go above and beyond and strive to be one of the best in the industry. One of the things we get complimented on a lot is that we are always growing and evolving, never staying stagnant, which is probably one of our most unique qualities."

- Armando Neblina, Owner

Achieved WPN Premium August 26, 2022

"Elysium has had a focus since day one on inclusivity in the gaming space. The owner has been an avid gamer for most of his life, and as a queer man saw the issues with discrimination permeating even the hobbies he pursued. Now, thanks to the support of the community and the staff that assists the owner, Elysium is proud to be a safe haven for everyone who wants to game. While we already had a goal in mind to be a premier LGS, working towards Premium helped us improve our shop even more. We were pushed to organize better, install improvements for customers, and were able to commission work from a local artist thanks to the Retail Improvement Grant program. Now that we've achieved Premium status, we are seeing an uptick in attendance to our events and talk of our shop has even reached a few states away!"

- Tyler Selee, Owner.

Achieved WPN Premium September 1, 2022

"Joining the network and achieving WPN Premium has been wonderful! We have a wonderful community of all types of TCG players. Our store has custom-made wooden tables for all of our TCG events as well as custom floor-to-ceiling wooden bookshelves for all of our supplies, Sideshow figures and comic displays. As well has having a custom wood & iron throne at the main entrance of the store! The Iron Lion staff ensures that our store upholds our family friendly environment while keeping it fun and competitive!"

- CJ Daniels, Manager.

Achieved WPN Premium September 15, 2022

"We are brand new to the WPN Premium program but so far it has allowed us to detect and upgrade various items or displays in our store. This has undoubtedly further enhanced our end-user experience. We are especially proud of our customer and community engagement, as well as our digital kiosk system for trading card singles shopping."

- Brad Powell, Owner.

Achieved WPN Premium September 29, 2022

"Customers and staff are aware of our drive to become premium. This has put a lot of pride, structure and discipline into our staff. Customers constantly tell us how great our store looks and how well kept it is. This continues to drive customers back to us. We are proud of our customer service and how we treat everyone that walks in the door. People can feel a little uneasy the moment they walk into a store they have never been in and seeing so many people playing games. The way our staff greets them and answers their questions helps to alleviate that awkwardness for some new customers. We also love our D&D room. Our D&D players have been with us since we first opened and they volunteered to help build the room to the standard it is today."

- Christopher Wood, Owner.

Consiguió el estatus Premium de la WPN en enero de 2020

«La comunicación que mantuvimos con nuestros representantes de Wizards fue increíble y nos apoyaron al 100 %. Gracias a ello, todo cambio que tuvimos que realizar fue pan comido. Hacernos con el estatus nos da un estándar del que estar orgullosos y queremos esforzarnos por mantenerlo, desde el servicio de atención al cliente hasta la experiencia en nuestra tienda y en nuestros eventos. Nos enorgullece ser una tienda Premium en Tamworth y ofrecer un local impresionante para organizar eventos exclusivos para la comunidad de Magic de las Tierras Medias. ¡Para nosotros, la experiencia lo es todo!». —Sharon & Mark Lawson, proprietários.

Consiguió el estatus Premium de la WPN en junio de 2019

«El estatus Premium de la WPN no es algo que quieras tener simplemente para marcar una casilla de una lista de Wizards. Cada aspecto de este programa hace que tu negocio sea más amistoso, accesible y, en general, más comercial. Si contratas una “asesoría de marketing” para ayudarte a mejorar tu negocio, te ayudan la mitad que Wizards y te cobran 20 000 USD». —Kelly Ackerman, propietario.

Consiguió el estatus Premium de la WPN en diciembre de 2019

«El camino hacia el estatus Premium estaba bien estructurado, era lógico y contamos con la ayuda excepcional de Wizards. Todo esto ayudó a que nuestro proceso de solicitud fuese positivo y sencillo. La calidad y el espacio libre de nuestro nuevo local nos permite brindar una experiencia de compra y de juego por todo lo alto. El ambiente acogedor e inclusivo que fomentamos como tienda Premium de la WPN nos ayudó a mejorar nuestro juego organizado y los torneos». —Andy Walpole, encargado.

Consiguió el estatus Premium de la WPN en noviembre de 2020

«Nuestro camino hacia el estatus Premium no fue nada fácil, ¡nos rechazaron las primeras dos solicitudes! No obstante, ambas veces los comentarios del comité dejaban claro qué teníamos que mejorar y todo lo que nos dijeron tenía sentido para perfeccionar nuestra estética y la experiencia de la clientela. Nos llena de orgullo haber creado comunidades amistosas y acogedoras que nos ayudan a presentar esta afición a otras personas en un ambiente agradable». —Andy Morton-Foggon, propietario.

Consiguió el estatus Premium de la WPN en diciembre de 2020

«Al esforzarnos por conseguir el estatus Premium de la WPN nos distanciamos de nuestra competencia, y recibimos cumplidos casi cada día. También nos encantan las ventajas exclusivas que recibimos por tener esta designación. Estamos orgullosos de nuestra escala de colores: usamos negro, blanco y gris para el suelo, las paredes y los muebles». —Tony Derbigny, propietario.

Consiguió el estatus Premium de la WPN en diciembre de 2020

«Al principio nos parecía abrumador tratar de hacernos con el estatus Premium de la WPN, pero de verdad queríamos conseguirlo. Nuestro especialista nos explicó que nos costaría mucho trabajo, pero que valdría la pena. Al final acabamos renovando el suelo, por lo que la subvención para mejorar tiendas nos vino que ni pintada. A todos les gusta la comodidad actual del local y cómo luce. Aunque a veces fue frustrante, ahora nos encanta lo que hicimos y queremos que nuestra tienda sea aún mejor cada año». —David Rood, encargado.

Consiguió el estatus Premium de la WPN en diciembre de 2020

«Conseguir el estatus Premium no resultó muy difícil. Cada vez que un cliente nos felicita o nos dice que nuestro espacio es lo más sabemos que mereció la pena el esfuerzo. Estamos muy orgullosos de la cantidad y variedad de productos que tenemos. Muchos no se encuentran en ninguna otra tienda de España. Nuestro estatus Premium de la WPN nos sirve para informar a nuestra comunidad del nivel de calidad que encontrarán aquí y nos inspira a seguir mejorando lo que ofrecemos». —Paco Rubio, propietario.

Consiguió el estatus Premium de la WPN en septiembre de 2021

«Teníamos que mejorar nuestra tienda y fue muy satisfactorio saber que podíamos alcanzar el estatus Premium de la WPN. Todas las sugerencias que recibimos eran relevantes y tenían sentido. Estamos orgullosos de nuestros clientes y, para nosotros, nuestra comunidad es como una gran familia. ¡Cada cliente que llega es un nuevo miembro!». —Joan Grau, propietario.