Every month, our support team takes thousands of phone calls from WPN retailers, and a decent chunk of them are about Wizards Event Reporter.

If you were one of those retailers, there's a strong chance you were asking one of these five questions. Check out the answers—plus tons more in our WER FAQs—and you might save yourself a call!

How do I drop players before an event begins?

For when plans change at the last minute:

How do I run an event as "Player List Only"?

For when your event doesn't have rounds:

How do I change the format of my event?

For when you scheduled Standard but your players want to draft:

How do I confirm that I've requested WPN Materials?

For when you're not sure you requested From the Vault:

I can't remember my DCI password. How do I get a new one?

For when you can't remember which letter is supposed to be a capital:

Got a question that wasn't answered here? First check our FAQs, then reach out to our support team!

By Matt Neubert