Dec 6, 2014

The Quickest Way to Improve Your Store

Just ask!

Dec 6, 2014

The Quickest Way to Improve Your Store

Just ask!

What's the quickest way to find opportunities to improve your store?

Just Ask!

Player feedback has shaped San Diego Games & Comics. Store owner, Jim Parenti, chats with his players in-person and via social media on a regular basis.

After discovering that many of his players wanted to stay and play later into the evening, Jim responded by extending his store hours.

Listen and Respond

James Fields of Uncle's Games finds that "the more you respond to feedback and honestly try to improve based on the feedback you get, the more people are willing to give honest feedback."

That input has influenced him to offer events that he never would have considered on his own. "We've done sealed half-deck tournaments, chaos drafts, Rochester chaos drafts, and so much more!"

Start Now!

Ask questions on social media. Speak to your players in person. Hand out an event feedback form after events.

And start improving your customers' experiences today!

Related Articles

Aug 18, 2022

Wizards Presents: What Retailers Need to Know

Dominaria United, The Brothers' War, Events

Aug 18, 2022

Magic Product Resource Guides Now Available for Dominaria United

Marketing Materials, Dominaria United

Aug 18, 2022

[VIDEO] What Makes DMU a Need-to-Own Set for Your Players

Dominaria United

We use necessary cookies to allow our site to function correctly and collect anonymous session data. Necessary cookies can be opted out through your browser settings. We also use optional cookies to personalize content and ads, provide social media features and analyze web traffic. By clicking “OK, I agree,” you consent to optional cookies. (Learn more about cookies)