Aug 10, 2022

WPN Custom Marketing Materials Portal Ordering Guide

Follow this step-by-step guide to order customizable marketing materials using the WPN Custom Marketing Materials Portal.

Aug 10, 2022

WPN Custom Marketing Materials Portal Ordering Guide

Follow this step-by-step guide to order customizable marketing materials using the WPN Custom Marketing Materials Portal.

The WPN Custom Marketing Materials Portal allows you to access customizable, print-on-demand marketing materials for your store through a partnership with Donnelly. The guide below walks you through the steps you need to place an order.

The WPN Custom Marketing Materials Portal is currently only accessible to WPN Premium locations in North America, using the associated Wizards account. More regions may be added in the future. Retailers outside of North America will not be able to access the site at this time.

How to Place an Order


  1. Click on “New Orders” and select either “Get Complimentary Materials” or “Purchase Materials.” You will need to place separate orders for Complimentary Materials and Purchase Materials. If you have already received your allotment of Complimentary Materials or ordered the maximum number of Purchase Materials for this set, they will no longer be available.

  2. Select your first item and enter the desired quantity. Click “Customize” to open the edit screen. Here you can choose between any artwork options and add your custom text.

  3. Click “Update Preview” to see a preview of your text as it will print. Be sure to review your custom text and layout closely. When you are happy with your custom layout click “Next.”

  4. Use the “View PDF Proof” button to preview your item.

  5. Once you’ve confirmed that your item matches your specifications, review the Terms and Conditions and click the checkbox when complete. Then click “Add to Cart.”

  6. Repeat the above steps for all your desired materials until your cart is complete. At this point, some Purchase Materials in your cart may not show pricing. Click the “Update Cart” button and the pricing will populate.

  7. Click “Check Out.”

  8. Enter a phone number and email if they are not already populated. When placing an order to Purchase Materials, input your Credit Card information. (This step is not needed for orders of Complimentary Materials.) Then adjust your “Ship To Attention” as needed. Lastly, click “Next.”

  9. Click “Submit Order.” As a reminder, Complimentary and Purchased Materials orders cannot be combined; if you want to make additional purchases after redeeming your Complimentary Materials, you must make a separate order on the site.

That's all you need to do to successfully place an order through the WPN Custom Marketing Materials Portal!


How to View Your Tracking Information


A few days after you’ve placed an order, tracking information will become available within the WPN Custom Marketing Materials Portal. To find your tracking information, navigate to “Order History,” then select the “Order Search” dropdown.

Using the search function, you can select search criteria and a date range to access tracking information when it becomes available.

When will your order arrive? All orders are shipped to arrive one week prior to Prerelease.

How to Resolve Order Issues


When adding items to your cart, please keep in mind that Complimentary Materials and Purchase Materials orders cannot be combined; if you want to make additional purchases after redeeming your Complimentary Materials, you must make a separate order on the site.

For example, if you have Complimentary Materials in your cart, you will no longer be able to see Purchase Materials in the portal. You must either clear your cart or finish placing your order to access the Purchase Materials.

During checkout, some items in your cart may not show pricing. Click the “Update Cart” button and pricing will populate for all Purchase Materials in your cart.

For questions regarding purchasing, shipping, and tracking please contact Donnelly at RetailStoreFrontSupport@RRD.com.

For questions regarding current and upcoming item selection, please contact the Wizards Play Network Retail Support team.

WPN Marketing Materials Policy

Before you download and use the official marketing assets on this page, please review the Wizards Play Network Marketing Materials Policy.

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