• 94% of Customers Return to Businesses That Do This

    This is what players want: pure and simple
    Article Details
  • Train Your Staff with this Customer Service Video!

    Improve your business and your staff with the "7 Essentials of Excellent Customer Service"
    Article Details
  • 8 Secrets to Getting Regular Players

    from Face to Face Games—a store that progressed to Advanced Plus in 3 months!
    Article Details
Posted on March 27, 2015

The store that made Advanced Plus in one year—and the L1 judge who helped them get there

Posted on March 27, 2015

Mistakes happen. TCB Games shows us the right way to recover from them.

Posted on March 25, 2015

5 easy steps to make your service shine even when it comes up short

Posted on March 23, 2015

3 low-cost ideas to make Dragons of Tarkir Launch Weekend an experience that leaves players wanting more!

Posted on March 23, 2015

Wizards of the Coast has announced an update to the Banned and Restricted List for Magic: The Gathering.

Posted on March 20, 2015

Players describe, in their own words, exactly how they want your store to be.

Posted on March 18, 2015

Want better employees? Try this.

Posted on March 17, 2015

Here's exactly what your customers want to hear.

Posted on March 16, 2015

A one-stop guide to hosting a great Dragons of Tarkir Prerelease and converting new players into returning customers!

Posted on March 27, 2015

Mistakes happen. TCB Games shows us the right way to recover from them.

Posted on March 25, 2015

5 easy steps to make your service shine even when it comes up short

Posted on March 10, 2015

Get advice from the experts: Magic judges

Posted on February 3, 2015

Speed up the process of registering new players at your events!   

Posted on December 10, 2014

Download this ebook for a walkthrough of how to attract, acquire, and aid new players!

Posted on November 14, 2014

With this simple diagram!

Posted on November 11, 2014

8 things you should know about designing product displays

Posted on November 10, 2014

FNM is changing, and so is the way you schedule it. This 2-minute video breaks it down!

Posted on November 7, 2014

Try these 5 tips!

Posted on June 9, 2014

Store owner Rob Highlander shares his "worst" player story.

Posted on June 2, 2014

Check out two store owners' simple advice! 

Posted on May 26, 2014

Check out what two prominent players have to say about it!

Posted on October 22, 2014

An illustrated guide to improving your store!

Posted on October 15, 2014

Find out how to be a part of the highest level of competitive play in our latest infographic!

Posted on October 1, 2014

Find out how to balance your event schedule and draw players of all types in our latest infographic!

Posted on July 16, 2014

Find out how to step new players through Magic's product lineup!

Posted on July 9, 2014

Find out how to leverage the power of personality to engage new players, in our latest infographic!

Posted on March 5, 2015

Tune in to find out how you can create unforgettable experiences with Dragons of Tarkir!

Posted on March 2, 2015

Watch how to host a Dragons of Tarkir Prerelease that will keep players coming back!

Posted on January 7, 2015

 Get tips on creating great Fate Reforged experiences in your store.

Posted on December 2, 2014

Get tips on using social media to market events, in this short video.

Posted on October 13, 2014

Get tips on where to find judges (and why!) in this short video!

Posted on October 6, 2014

Double your Friday Night Magic attendance!

Posted on September 8, 2014

Watch this video and find out how top-tier stores make their events outstanding!

Posted on September 2, 2014

Get the basics on running great Khans events!

Posted on August 28, 2014

Find out who he's challenged to be next! 

Posted on September 26, 2014

Try this easy-to-use tool for a wallet-sized FNM schedule.

Posted on September 24, 2014

Unite your player community with a musical tradition!

Posted on August 20, 2014

Attract new players to D&D Encounters with these pre-generated characters!

Posted on May 27, 2014

The latest Wizards Event Reporter update, available today, offers a new calendar view of your scheduled events.

Posted on May 21, 2014

An introduction into your store's social media presence.

Posted on May 19, 2014

Five quick suggestions to promote your upcoming events!

Posted on December 1, 2014

...to foster a great customer experience?

Posted on November 10, 2014

Get creative with these tips!

Posted on November 3, 2014

Get tips in this short video!

Posted on October 17, 2014

3 ways to launch the latest D&D Tyranny of Dragons adventure, releasing next Friday!

Posted on August 11, 2014

See all the cool stuff coming with the launch of D&D Adventurer's League in this short video! 

Posted on July 25, 2014

Easy ways to make the most of D&D's Player's Handbook release!

Posted on July 3, 2014

How to use the new Basic Rules pdf to your advantage! 

Posted on June 5, 2014

Celebrate the launch of the latest Magic product with one or all of these event starters!

Posted on November 13, 2014

The color of your signage matters more than you think.

Posted on November 6, 2014

How River City Comics creates a great environment for young players.

Posted on October 29, 2014

How one Dungeon Master tutored a new generation of local DMs 

Posted on October 23, 2014

Check out this successful charity event and get tips on how to host your own!

Posted on October 9, 2014

Check out this amazing Magic event and see how a simple theme can expand your player base!

Posted on September 17, 2014

Get ideas for celebrating the Monster Manual's release from their massive 68-player blowout!

Posted on June 6, 2014

Promoting a new game sometimes starts with taking a hard look at your store. 

Posted on December 4, 2013

We had a chance to talk to Rob Gruber, owner of Good Times Games, and he opened up his book of tricks for growing his store’s gaming community. We want to share with you what he has learned through building a Kaijudo community of over 100 players for his store.